RETURNS POLICY

You have the right to cancel at any time from the moment you place your online order, and up to 14 days from the day you receive your goods.

You need to notify us first of your wish to cancel your order within this time period – by emailing us at:

lucio.bici@gmail.com

To be eligible for a return, your item must be in the same condition as when you received it, unused and unfitted in its original packaging where appropriate. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

You’ll have a further 14 days from the date you notify us of your cancellation to return the goods.

Please see our Terms & Conditions here.

If your return has been approved, please click for a returns form here.